Returns & Refunds
RETURNS & REFUNDS
We hope that you are happy with your order, however in the event that you are not entirely satisfied with your purchase, you can return any full priced items which have not been discounted or sale items to us within 14 days of dispatch in their original, saleable unworn/washed condition, with all tags and original packaging intact. Please include a little note stating your name & order number and the reason for return.
We do not offer exchanges, should you wish to change the size of your item simply place a new order for the required size and once your returned item has been received you will receive your refund for that item.
Farrahs Baby Boutique, Hamlon, Chapel Lane, Friskney, Lincolnshire, PE228RX
Unfortunately sale/discounted/personalised items cannot be returned
NO RETURNS ON SALE OR DISCOUNTED ITEMS
We also do not offer refunds on any of our personalised orders, only in the event that we have made a mistake. Please ensure that all spellings and dates etc have been double checked at the time of ordering as once the order has been started we are unable to make any changes to these.
When trying on items, please ensure that they are not in contact with anything that may mark, stain or add scent to them such as deodorant, perfume, cigarettes, food and drinks, clothing Tags must remain in tact, We will not be able to refund any items where there is evidence that these instructions have not been followed.
Returned items will be at the cost of the buyer
Please note that the buyer will be responsible for the costs of return postage, and we do recommend using a tracked service.
Please also consider if you have used a discount code or have qualified for free postage, and wish to return an item and no longer meet the minimum spend limit to qualify for the discount the original cost of postage will be charged back to you Before processing the refund or deducted from your refund.
Please allow up to 14 days from our receipt of returns for us to process your refund. Your refund will be refunded on to the same card you used to make your purchase.
Farrahs Baby Boutique